Customer Service
- Shipping & Delivery
- Privacy & Security
- Returns & Replacements
- Ordering
- Payment, Pricing & Promotions
- Viewing Orders
- Updating Account Information
- Shipping & Delivery
- How can your order be shipped:
* Standard / Surfacemail (Since March 2010 only available for The Netherlands)
* Priority / Airmail (You do NOT get a tracking number. We are not responsible for lost or damaged packages.)
* Registered Airmail (Registered and secured shipment)
If you prefer, we can ship the package via a courier service like UPS, DHL, FedEx, etc.
Shipment price will be calculated automatically. You can also calculate the shipment price before the checkout procedure. - Privacy & Security
- For your privacy and security we have encrypted our web shop. You can confirm this by:
* clicking on the encryption pad lock (all pages that need encryption, like login, My account page, checkout)
* clicking on the "Point to Verify" icon (this page only)
* clicking on the red icon at the bottom of the screen in the right-hand corner (all pages)
SSL - Returns & Replacements
- We will discuss this per case with the customer.
- Ordering
-
How you can search for your items in our shop:
* You can search through product type
* You can search through genre
* You can add items to your wishlist
* You can use quick or advanced search
Advantages of an account at Blazing Productions mailorder:
* The purchase is much faster: once the cart is full, you do not need to fill in the details again, avoiding to provide the buyers informations again.
* Only customers with an account can verify accurately the process of the order and look at the summary of past orders made at Blazing Productions mailorder.
* You'll receive a periodical newsletter with the updated news and the promotions proposed.
The time of delivery depends on the country where you live and the shipment method you have chosen.
If you have any question, don't hestitate to contact us at distro@blazing.ws
You can also contact us through the "Contact Us" form.
Blazing Productions
P.O.Box 2002
9704 CA Groningen
The Netherlands
VAT: NL 179177898 B01 - Payment, Pricing & Promotions
-
There is no minimum order value. Your order will be shipped only against prepayment.
You can pay with the following methods:
* Cash
* Bank prepayment transfer
* Paypal payment (Note: this includes a 6% fee on top of the total)
* All major Credit Cards (VISA, Master Card, American Express, Discover)
* Check / Money order
* iDEAL (for Dutch and Belgian customers only)
We're not charging any fee at the moment!
The shipment price for your order will be calculated exactly depending on your order. - Viewing Orders
- Login to your account to see your orders.
- Updating Account Information
- Login to your account to change your account information.
